Privacy Policy
This Privacy Policy explains how The Heart Safety Nurse (“we,” “us,” or “our”) collects, uses, discloses, and protects your information when you:
Visit our website
Register for classes or certifications
Purchase products or services
Communicate with us by email, text, phone, or social media
Participate in corporate trainings or online courses
By using our services, you agree to the collection and use of information in accordance with this Policy.
1. Information We Collect
We may collect the following types of information:
1.1 Personal Information
Information that can identify you, including but not limited to:
Full name
Email address
Phone number
Mailing/billing address
Date of class, class type, and certification status
Payment-related information (processed through secure third-party providers)
1.2 Billing & Payment Information
We do not store full credit card numbers on our systems. Payments are processed through third-party payment processors such as [Stripe, Square, PayPal, etc.]. Their use of your information is governed by their own privacy policies.
1.3 Usage & Technical Information
When you visit our website or platforms, we may automatically collect:
IP address
Browser type and version
Device type
Pages visited and time spent on each page
Referring website or link
This information is used to improve our services, website performance, and user experience.
1.4 Course & Training Information
When you enroll in a class or training, we may collect:
Class attendance records
Assessment results (pass/fail)
Certification details (issue date, expiration date, type of certification)
2. How We Use Your Information
We use the information we collect to:
Register you for classes and manage your bookings
Process payments and send receipts
Issue, track, and verify certifications
Provide course access, reminders, and follow-up communications
Respond to inquiries, questions, or support requests
Improve our services, content, and website functionality
Send important notices about policy updates, schedule changes, or safety-related information
Comply with legal, regulatory, or compliance obligations
We do not sell your personal information to third parties.
3. Sharing Your Information
We may share your information with:
3.1 Service Providers
Trusted third-parties that help us operate our business, such as:
Payment processors
Email marketing platforms
Website hosting and security providers
Scheduling or learning management systems
These providers are only given the information necessary to perform their services and are expected to protect your information.
3.2 Certification & Regulatory Bodies
In certain cases, we may share course and certification information with relevant training or oversight organizations as needed to issue or verify your certification.
3.3 Legal Requirements
We may disclose information if required to do so by law, regulation, court order, or to protect our rights, property, or the safety of our clients and community.
4. Cookies & Tracking Technologies
Our website may use cookies and similar technologies to:
Remember your preferences
Improve website performance and navigation
Analyze site traffic and usage
You can usually adjust your browser settings to refuse cookies or alert you when cookies are being used. However, some parts of the website may not function properly without cookies.
5. Data Security
We take reasonable and appropriate measures to protect your information, including:
Using secure payment processors
Limiting access to personal data to authorized staff and contractors
Using passwords and security protocols for our systems
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
6. Data Retention
We retain your information for as long as:
You are an active client or student, and/or
Needed to comply with legal, tax, or regulatory requirements, and/or
Necessary to maintain accurate certification and training records
When information is no longer needed, we will securely delete or anonymize it where possible.
7. Children’s Privacy
Our services may involve training for families and children in emergency preparedness; however, we do not knowingly collect personal information from children under 13 without parental or guardian consent.
If you believe that a child has provided us personal information without consent, please contact us at info@heartsafetynurse.com so we can take appropriate action.
8. Your Rights & Choices
Depending on your location, you may have the right to:
Request access to the personal information we hold about you
Request corrections to inaccurate or incomplete information
Request that we delete certain personal data, subject to legal and record-keeping requirements
Opt out of non-essential marketing communications
To exercise any of these rights, please contact us at [your email] with your full name and details of your request.
9. Email & SMS Communications
By providing your contact information, you consent to receiving:
Appointment confirmations and reminders
Course and certification updates
Important safety announcements or policy updates
Optional marketing or promotional messages (if you opt in)
You may unsubscribe from marketing emails at any time by using the “unsubscribe” link in the email. For text messages, you may reply “STOP” to opt out of further SMS communications, where applicable.
10. Third-Party Links
Our website or materials may include links to third-party websites, platforms, or resources. We are not responsible for the content, privacy practices, or policies of these third-party sites. We encourage you to review their privacy policies before providing any personal information.
11. Health & Medical Information
The Heart Safety Nurse provides education and training in CPR, safety, and emergency response. We do not provide medical treatment, and we do not maintain medical records like a doctor’s office or hospital.
Any health-related anecdotes or notes are used solely for training, learning, and safety improvement and are not treated as formal medical records.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will update the “Effective Date” at the top of this page. Continued use of our website or services after changes are posted means you accept the updated Policy.
13. Contact Us
If you have any questions about this Privacy Policy, or would like to make a request regarding your information, please contact us:
The Heart Safety Nurse
Email: info@heartsafetynurse.com
Phone: 1-888-446-2383
Website: www.heartsafetynurse.com